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Update Log

🎫 Ticket closing fixes

Fixed

•Tickets that appeared not to close. If Discord was having problems during a close, the ticket channel could be left behind even though the ticket was marked closed. Those leftover channels are now cleaned up automatically, and scheduled closes no longer get stuck when their channel has already been deleted.

Added

•Remove leftover channel in the ticket workspace, so staff can clear a stranded ticket channel themselves.

Changed

•Server stat channels now refresh every 11 minutes instead of 5. Discord only permits two channel renames per 10 minutes, so the old interval was hitting that limit and updates were being dropped. The new interval is slower on paper but more reliable in practice.